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Zynga loses players, looks forward to an online casino empire
Zynga loses players, looks forward to an online casino empire
October 24, 2012 | By Tom Curtis, Frank Cifaldi

October 24, 2012 | By Tom Curtis, Frank Cifaldi
More: Social/Online, Smartphone/Tablet, Business/Marketing

Zynga may be losing players, but it's back on its investors' good sides after performing slightly better than expected last quarter and moving one step closer to becoming an online casino.

The company announced it will launch a real money gambling initiative in the UK during the first half of 2013 thanks to a partnership with online gaming operator, which will include a slots simulator based on its FarmVille IP. Zynga's been hinting at real money gambling titles for quite some time, and now these projects are finally coming to fruition. Zynga says this is "only a first step" toward a larger online gambling business.

Investors seam pleased: Share prices are up nearly 14 percent to $2.42 in after hours trading, thanks both to the partnership and quarterly revenues of $316.6 million that were better than the $256 million analysts were anticipating.

Looking beyond revenue, however, things start to look even more troubling. Zynga suffered a loss of $52.7 million for the quarter -- a stark contrast to the $12.5 million in profit the company earned during this time last year. On an adjusted basis, however, the company broke even, in line with analyst expectations.

Losing players

Zynga's biggest challenge during the quarter ending September 30 was in simply maintaining its players, failing to meet the growth it set for itself last quarter.

"We didn't create enough new heat for our players by innovating on content an features," CEO Mark Pincus told investors in a conference call.

And even those that stayed didn't pay. Zynga's monthly unique paying customers decreased 28 percent from 4.1 million to 3 million between its second and third quarter, with many of those losses coming from the floundering mobile title Draw Something.

In addition, many of Zynga's major Facebook titles like CastleVille and ChefVille have had a very hard time hanging onto their audience, and players have been dropping these games faster than they did with older Zynga titles like FarmVille and CityVille.

Scrambling to save money

As it announced yesterday, Zynga has been forced to cut its losses and lay off roughly 5 percent of its overall staff. The company laid off approximately 150 employees across numerous studios (three of which are closing down), and is also shutting down some of its weaker games. The company is reducing investment in The Ville (by way of laying off most of its developers) and is shutting down 13 of its older social games.

This is all part of a larger cost reduction plan that also includes reducing advertising and network spending, a plan that CFO David Wehner says will save the company between $15 and $20 million next quarter.

Looking ahead

Zynga's partnership with is just the beginning toward a larger Zynga gambling empire.

"We view this as a first step into real money gaming, and we believe that it's a good first step," Wehner told investors. "But it's only a first step toward what we think is a large opportunity for Zynga."

In addition to gambling, Zynga is also looking ahead to attracting those elusive "mid-core" game players next year thanks to its acquisition of developer A Bit Lucky.

The company's also taking mobile a lot more seriously looking forward. During the last quarter, Zynga reorganized its teams to align web and mobile development under the same roofs. Development-wise, Pincus says that all new web games now have mobile and/or tablet offerings in development at the same time.

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Michiel Hendriks
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6 more months before Zynga will start selling crack. I mean, actual crack.

Johnathon Swift
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They've got so many successful games and so many players. It takes terrible management to lose money off that. No wonder they're worth less than their actual holdings.

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Well, they typically just throw money at their problems instead of actually sitting down and trying to figure out the best way to get things done. It's part of the whole "agile development" environment, which is fine in the early days when you're trying to establish a foothold, but eventually it catches up to you.

I know from personal experience w/ this company that they've never, ever been interested in becoming more efficient or productive in a positive and healthy way. Just grind, grind, grind, throw money at it, grind.

Hmm...kinda like playing a 'ville game, eh?

Matthew Collins
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Anybody surprised?



Christian Nutt
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Michael Joseph
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This sounds like a great title and seed for a game idea. :)

Alan Rimkeit
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This is just the foul cherry on top of a fetid rotten sundae.

EDIT: To elaborate I see this as a degeneration of the worst kind in social gaming. On-line gambling? That is just terrible. It is the worst form of gambling as it is really easy for underage people to get in deep debt. In this case the 'think of the children' idea to me applies. Violent games don't cause people to kill people. But gambling really does cause people to lose everything. It is a bad step to say the least.

Doug Poston
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The article photo is misleading, Zynga is *NOT* coming to Las Vegas.

I'm actually surprised Zynga hasn't licensed out its IP to real slots in the US (everyone else has).

Hakim Boukellif
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I don't think they'd stand out very much.

Doug Poston
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@Hakim: I think a "Farm 'Ville" slot would print money, especially if they could link it back to their Facebook game.

Tom Baird
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I don't doubt that slots is a lucrative business, but do you really think the FarmVille skin would affect anything at all? Are there people who would be really into slots, if only it was dressed up in little farm animals and Facebook?

Doug Poston
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@Tom: I don't think more people would play slots if only they looked more like Facebook games because, honestly, they *already* look and play a lot like Facebook games. But I think more people would choose a FarmVille slot over another generic slot because many of them are already familiar with the theme and associate it with getting rewards from repetitive actions.